The Sandi Academy

Legal

Refund Policy

We want you to be confident in your purchase. Here is how refunds work for each product type.

Courses

We offer a 30-day money-back guarantee on all course purchases. If you are not satisfied, you can request a full refund within 30 days of your order date.

Live masterclasses

We offer a 30-day money-back guarantee on masterclass ticket purchases. You can request a full refund within 30 days of the order date. If we cancel an event, you will receive a full refund or may choose a place at a rescheduled session.

Membership

You can cancel your membership at any time and continue to access premium resources until the end of your current paid period. We offer a 30-day money-back guarantee for membership payments, measured from the relevant payment date. Cancellation stops future renewals; it does not automatically submit a refund request.

How to request a refund

Refunds are processed by Paddle, which is the Merchant of Record for all orders. To request a refund within the applicable 30-day period, visit paddle.net or contact us using the details on the Contact page. Approved refunds are returned to the original payment method by Paddle. Processing times may vary by bank or payment method.

This refund policy may be updated from time to time. Last updated: September 2026.